Service Desk Appointment

15 minutes

Operating Day(s): Mon – Fri

(NO WALK-INs, ONLY by Appointment)

Normal Operating Hours (SG Time Zone):

10am – 11am

2pm – 3pm

Service Desk will be open based on the time slot booked.

School-Holiday Operating Hours (Jun & Dec Holidays)

10am – 11am

Service Desk will be open based on the time slot booked.

Location:

Level 4, Finbarr Block (Room: A04-07)

IMPORTANT:

If you are unable to show up for your appointment, we kindly request that you CANCEL and/or RESCHEDULE as soon as possible so we can offer the slot to another student.

STUDENTS ARE NOT ALLOW TO SKIP LESSON FOR

SERVICE DESK APPOINTMENT

1) Service Desk Appointment is NOT for unlocking account / password reset

For account unlocking & password reset, DO NOT book for Service Desk appointment.

Please perform a self password reset via https://go.gov.sg/mims-sspr
For MIMS / SLS account unlocking, please submit request via https://go.gov.sg/kcslshelpline

2) [IMPORTANT] Backup files to Google Drive

Please ensure you have backed up your files to your Google Drive before sending in your device for servicing. Data loss may occur during the repairing process by the contractor.

3) PLD Servicing

Only PLD procured via the school enhanced bundle deal are eligible for servicing and the fortnightly collection services provided by contractors.

Loaning of device due to loss of device or during the period of repair is on a first come first serve basis.

4) Loss of device

For loss of device, a police report MUST be made.

A copy of the official police report MUST be submitted to the school for record purpose.
The school must be informed IMMEDIATELY so that the school's DMA administrator can lock the device remotely.

Select date:

(+00:00) UTC - UTC

SunMonTueWedThuFriSat

3031Apr123456789101112131415161718192021222324252627282930May12345678910