BOOKINGS ARE NOW CLOSED UNTIL JULY FOR SOME PERSONAL TIME OFF. MAY YOU SPEND YOUR AUTUMN AND WINTER REPLENISHING AS WELL 🙏😊
Booking Changes & Rescheduling
I understand that life happens and plans can change. If you need to reschedule your session, please provide at least 24 hours notice where possible. Rescheduling requests made with sufficient notice can be transferred to a new booking time.
Cancellations
Bookings cancelled with more than 24 hours notice are eligible for either:
A full refund minus processings fees with the payment platform, or credit toward a future session.
Cancellations made within 24 hours of the scheduled session are generally non-refundable, as that time has been specifically reserved for you.
Missed Appointments / No-Shows
If you do not attend your booking without prior notice, the session fee will be forfeited and is non-refundable.
Late Arrivals
If you arrive late, the session may need to finish at the originally scheduled time out of respect for other bookings. Full session fees still apply.
Exceptional Circumstances
I understand emergencies and unforeseen situations can arise. Refunds or credits outside of this policy may be offered at my discretion where appropriate.