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Service Request
A Service Tech will come to the property and assess the reported issue, troubleshoot and develop a plan. The goals of this appointment are as follows: Prompt response to a potential problem Assess any safety concerns or potential for property damageTroubleshoot the issue and establish a clear resolution plan Fix immediately, schedule the fix or coordinate a more qualified technician
15 Minute Consultation
Book a free personalized consultation assessment and information session!
Customer Service Experience Engineering
Objective: Customer Service Experience Engineering is a strategic approach to designing and improving customer service interactions to create positive and memorable experiences. Key elements in this approach include:Customer Advocacy: Prioritize understanding and addressing the customer's needs and perspectives. This involves actively listening to feedback, empathizing with their concerns, and advocating for solutions that meet their expectations.Positive Language: Utilize positive and affirmative language in customer interactions. This helps in framing conversations constructively, even during challenging situations, and can significantly influence the customer's perception and response.Anchoring: Establish a positive first impression or a strong positive point in the conversation to which the customer can 'anchor.' This can help in steering the conversation positively, especially in difficult scenarios.Continuous Learning and Improvement: Stay updated with industry best practices and continuously acquire new skills. Regular evaluation of performance and feedback is essential for ongoing improvement and adaptation.Viewing Through the Customer's Lens: Always consider the customer's perspective in every aspect of the service journey. This empathetic approach ensures that services are customer-centric and tailored to their needs.Setting Clear Expectations: Communicate clearly and early about what customers can expect. This transparency builds trust and reduces misunderstandings or disappointments.Holistic Customer Experience Design: Incorporate elements like augmented reality or other innovative solutions to enhance the overall customer experience. Focus on creating a seamless, engaging, and memorable service journey.Developing a Customer Service Mindset: Inculcate a mindset of caring, showing up, and consistently aiming to make things better. This mindset is crucial for identifying opportunities for improvement and ensuring customer satisfaction.Duration: 30 minutesExpected Outcome: By the end of this meeting, we aim to have a clear understanding of your current position in developing and implementing customer service strategies, refined approaches to tackle any challenges in this area, and a solid plan for the next steps in your business journey with Bold Thinkers Group, specifically focusing on enhancing customer service experience.Preparation: Please come prepared with any specific questions or topics you would like to discuss related to customer service experience engineering, along with updates on your progress and any challenges you've faced in this area. Your insights are invaluable in making this session as productive as possible.We look forward to this touch base meeting and are committed to continuing our support for your business's growth and success in customer service experience engineering.Check out some of our multimedia work: https://www.youtube.com/@BoldThinkersGroup
BTG Public Sector Services
Objective: This initial meeting aims to understand your organization's specific needs and objectives in the realms of government consulting, agency marketing, disaster communications, and public safety consulting. Our goal is to establish a foundational understanding of your challenges and aspirations, setting the stage for a tailored consulting strategy.Duration: 30 minutesExpected Outcome: By the end of this session, we anticipate a clear grasp of your organizational goals and challenges. This understanding will enable us to craft a customized approach, ensuring that our consulting services align seamlessly with your objectives and contribute effectively to your organization's growth and success.Preparation: We encourage you to come prepared with an overview of your organization's current status, key challenges, and specific areas where you seek guidance and improvement. Your insights are crucial for a productive and focused discussion.We are excited to begin this journey with you and are dedicated to supporting your organization's growth and success.Check out some of our multimedia work: https://www.youtube.com/@BoldThinkersGroup
ESPAÑOL
BIENVENIDOS/AS A MIS CLASES DE ESPAÑOL 😎¿Qué incluye las clases? 👇⌛ 50 minutos de clase✍ Acesso al material visto en clase.💪 Practica oral, escrita y oral.📝 Tarea para el hogar (en caso de quererlo).--------------------Thank you for the support! Tips are welcome: https://donate.stripe.com/cN24h56IMeQu4g0cMQATENCIÓN!It is necessary to reschedule or cancel the class 12 hours before. If you cancel it, it will be agreed to reschedule the class again if it was done within the agreed time (12 hours before), otherwise it will be taken as a given class. Why? because that way another person can take the place, please take this situation into account.
Discovery Call | Day
https://bitmvr.com is an Indiana-based IT Services and Support company helping Hoosiers move into the digital world. For a list of our services, please visit https://bitmvr.com/services/ to learn more.
Warsztat z analizy usług i widoczności firmy na rynku
Cześć! Nasze spotkanie odbędzie się w formie wideokonferencji za pomocą darmowego narzędzia Google Meet. Po wyborze odpowiedniego dla Ciebie terminu otrzymasz na maila potwierdzenie wraz z linkiem do telekonferencji. W wyznaczonym terminie po prostu kliknij w link w twoim mailu. Do zobaczenia!
Flow Profile (30m version also possible - read on)
Welcome to the Flow Profile booking linkThis is THE comprehensive roadmap for you to:reverse ADHD naturally and eliminate any productivity self-sabotage (all those things that waste your time and energy)and instead, to STEP INTO being able to access effortless focusand flow states on-demandWhat we will DO in this hour:We go through both the fundamentals and advanced principles/skills that lead to HIGH FLOW (and shake in between!)We will RANK each of the 22 factors and skills on a 1-10 scale We will identify the biggest reasons behind the biggest blockers We will find out how they all compare (you'll even get some pretty graphs to see how they stack) to know your unique "flow profile" (in other words: your 'flow strengths and weaknesses')We will also discuss the highest impact / highest priority one for you to tackle and you'll walk away with tips, action points, and/or resources on next steps leading to a HIGH FLOW life with MINIMAL self-sabotage (distraction, procrastination, etc)You get to KEEP the document with all your scores & the pretty graphs (which will be dated) so that you can compare how you're doing after you grow into a higher-flow person! I look forward to seeing you create more positive changes in this world as a result of having this roadmap and focusing on the highest-impact priorities. Please ensure that you are on time, on a device with Zoom working correctly, and that you are in a good headspace for this work. *30 min version option*We can also split this call in two x 30min (fundamentals first, then advanced principles/skills) calls instead of one full 1 hour call.Book here: https://tidycal.com/anthonypalacin/30m20231114202758There will be more availability slots through that link
High Paid Woman
Are you ready to claim your rich life by showing up as a leader and impact maker? Yes, you can build an amazing impactful program while making money - without the burnout. In this complementary session let's define your how you can package up or refine your offer so that it a "no-brainer" for your clients, how you can get visible and create your dream business.